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Shipping & Returns

Return Policy

If you purchase an item from Ferdinand Jewelers, Inc. and return it within 14 days of receipt you can have full in-store credit (available for online purchases).  If you do not request a refund within the 14 day refund period, you forfeit this option and will not be eligible for a refund or store credit.  Ferdinand Jewelers, Inc. will not offer refunds or store credit for custom orders.

If you intend to return an item, it is your responsibility to return the item to Ferdinand Jewelers Inc. in the same condition it was sent.  You will not be refunded or given store credit if the item is damaged or lost due to mishandling by either you or a third party such as the mail carrier.


Shipping

Items will be shipped through UPS.  Ferdinand Jewelers will process the order within 4-10 business days of completing the financial transaction but date of delivery will depend on the UPS ground transportation delivery date.  Clients may call the store and pay extra to expedite the shipping time.  Insurance covering the amount of the item is included in the cost of the item price.  

If you intend to return an item, it is your responsibility to return the item to Ferdinand Jewelers Inc. in the same condition it was sent.  You will not be refunded or given store credit if the item is damaged or lost due to mishandling by either you or a third party such as the mail carrier.

 

 


 

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